Returns & Exchanges

Due to the perishable nature of our single-origin spices, we generally do not accept physical returns to ensure food safety and quality. However, if you are unsatisfied with your order or it arrived damaged, please reach out to us within 30 days for a full refund or replacement.

Return Process

• 1.
  Inspect Your Shipment

  Upon arrival, please check your spice jars or pantry items for any damage that may have occurred during transit.

• 2.
  Contact Customer Support

  Send an email to our support team with your order number and a brief description of the issue or photo of the damage.

• 3.
  Review Process

  Our team will review your request within 48 hours to determine the best resolution, whether it be a store credit or a direct refund.

• 4.
  Resolution

  Once approved, your refund will be processed back to your original payment method, or a fresh replacement will be shipped to you immediately.